Privacy Policy
Last updated: January 2025
1. Introduction
Cloudviser ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud cost management services. Please read this privacy policy carefully.
2. Information We Collect
We collect information that you provide directly to us, including your name, email address, company name, and payment information. We also collect cloud usage and cost data from your connected cloud accounts (AWS, Azure, GCP) through read-only API access. Additionally, we automatically collect certain information about your device and how you interact with our services, including IP address, browser type, and usage patterns.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; to process your transactions; to send you technical notices and support messages; to communicate with you about products, services, and events; to monitor and analyze trends and usage; to detect and prevent fraud; and to comply with legal obligations.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with service providers who perform services on our behalf; with your consent; to comply with legal obligations; to protect our rights and safety; and in connection with a merger, acquisition, or sale of assets. We ensure that any third parties we work with maintain appropriate data protection standards.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you cancel your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or regulatory purposes.
7. Your Rights and Choices
You have the right to access, correct, or delete your personal information; to object to or restrict certain processing; to data portability; and to withdraw consent. You can exercise these rights by contacting us at privacy@cloudviser.com. You may also opt out of marketing communications at any time.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@cloudviser.com or through our contact page.